I T Service Management

Do you spend most of your time thinking about service management, operational effectiveness, and efficiency?

IT service management is not only about technology, and cost optimisation while keeping end-users happy, IT Service is also about the quality of services provided and how to meet customer needs. IT Service Management must be aligned to the needs of the business and support the core business processes. 

It guides organizations to facilitate business change, transformation, and growth. 

In Diotech we strive to bring our expertise and experience to help companies  with
  · IT Service Management Assessment
  · ISO20000 Preparation
  · ISO20000 Implementation

With the option of providing ITIL Foundation training.